Family Hotels Dubai > Intercontinental * Kids Club & Infinity Pool

120 photos

Intercontinental Dubai Festival City By Ihg Business photo

Intercontinental Dubai Festival City By Ihg Exterior photo

Book your stay on our website

and save up to 10%

compared to Booking.com!

Key details

About the Hotel

Dubai Festival City P.O. Box 45777, 36, Dubai, 45777

Close to Dubai Creek

Great

8.6

9.4

/10

4.8

4.9

Loved by Intercontinental Dubai Festival City By Ihg guests

Spacious suites

Perfect service

Lovely views

Attentive staff

Delicious meals

Seamless check-in

"One of a kind rooms with spectacular views to Burj Khalifa and the bay."

Evi from Greece

read full review

"Having breakfast/afternoon tea/ cocktails and canapés overlooking the creek with the Burg Kalifa in the distance, all unhurried and peaceful was fabulous!"

Sharon from United Kingdom

read full review

"Hotel is conveniently close to airport, and attached to shopping mall."

Corina & Adam from France

read full review

5-star hotel with two Guinness World Records and a glass-bottom infinity pool

Accommodations & Views

The hotel is directly connected to Dubai Festival City Mall, which has over 500 retail stores. All rooms come with large windows overlooking the Dubai skyline or the creek. The Signature Creek View Suite offers a corner position with sunrise and sunset views over the water. Rooms have flat-screen TVs with multilingual channels.

Dining Experiences

Dining is managed by three-Michelin-starred Chef Pierre Gagnaire, who heads Pierre's TT restaurant open from 6:30 PM. Karam Al Bahr serves authentic Lebanese seafood in the hotel. The Anise buffet restaurant offers a large selection with over 150 options from around the world.

Wellness & Recreation

The hotel has a 25-metre outdoor pool that extends onto a balcony with panoramic views of Dubai Creek. A full-service spa offers aromatherapy treatments and a steam room. The fitness centre has a personal trainer available and two outdoor pools are open all year.

Family & Children

The hotel has an in-house kids club with supervised activities for children. Babysitting and child services are available upon request. The kids' pool and shallow end make it safe for young swimmers.

Business & Events

The hotel has a state-of-the-art event centre with venues that can accommodate up to 1300 guests. A business centre with fax and photocopying services is available. Meeting and banquet facilities are provided on site, along with express check-in and check-out.

Highlights

Location: Directly connected to Dubai Festival City Mall

Dining: Michelin-starred Chef Pierre Gagnaire restaurant

Records: Two Guinness World Records for water and projection shows

Wellness: Full-service spa with aromatherapy

Pool: 25-metre glass-bottom infinity pool

Business: Event centre for up to 1300 guests

“This hotel stands out for its seamless blend of luxury and family-friendly amenities, notably the unique glass-bottomed pool offering panoramic city views. With direct access to Dubai Festival City Mall and diverse dining options, including Michelin-starred cuisine, it caters to both leisure and business travelers. In my opinion, it's a particularly appealing choice for those seeking convenience and a touch of extravagance.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.2/10Review score

View our interactive map

Highlights from guests

DiningFood for All

The breakfast buffet had Indian dishes every day. Iftar buffet at Anise was one of the best I've had. The options are varied and delicious.

Priya from India

Review on

Room FeaturesCreek View

The room was spacious with a breathtaking creek view. The dancing fountains and city skyline were visible from the balcony and windows.

Omar from Kuwait

Review on

BathroomAwesome Bathroom

The bathroom was huge with Byredo toiletries. It featured both a bathtub and walk-in shower plus an awesome view.

Shezad from Bangladesh

Review on

Sports & FitnessGreat Facilities

The fitness center was sophisticated, with a gym, pool, steam room and sauna for a complete wellness experience.

Lin from China

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Classic King Room Waterfront View
2 persons
42 sq. feet
1 King-size bed
Water view
Air conditioning
Bathtub
room details
Classic Twin Room Waterfront View
2 persons
42 sq. feet
2 Single beds
Water view
Air conditioning
Bathtub
room details
Premium King Room Club Lounge Access
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Intercontinental Dubai Festival City offers a delightful array of dining options that celebrate global flavors and local influences. From fresh seafood to exquisite French patisserie, each restaurant provides a unique ambiance and culinary experience, ideal for families and dining enthusiasts alike.

Anise
International buffet
Ambiance
Family-friendly, modern
Key Offerings
Indulge in a vibrant buffet featuring diverse cuisines such as Chinese, Indian, Mediterranean, and more, perfect for all-day dining.
Reservation
Recommended
Dinner only from 18:30 - 23:00 daily
Karam Al Bahr (Lebanese Seafood)
Lebanese seafood
Ambiance
Family-friendly, modern
Key Offerings
Experience catch-boat-to-table freshness with a selection of exquisite Lebanese dishes, ideal for both lunch and dinner.
Reservation
Recommended
Lunch and Dinner
Choix Patisserie par Pierre Gagnaire
French patisserie
Ambiance
Modern
Key Offerings
Delight in artisanal pastries and gourmet dishes, complemented by a sophisticated high tea experience in a relaxed setting.
Reservation
Not required
07:00 - 19:30 daily
Pierre's TT
French
Ambiance
Modern
Key Offerings
Enjoy an elegant evening dining experience curated by Michelin star Chef Pierre Gagnaire, perfect for cocktail hours and dinner.
Reservation
Recommended
Dinner and Cocktail hour
Vista - Restaurant and Terrace (Bar)
International
Ambiance
Modern, with stunning views
Key Offerings
Participate in enjoyable cocktail hours with an extensive drink menu, complemented by pleasant international bites.
Reservation
Not required
Lunch, Dinner, and Cocktail hour
Eclipse Bar
International
Ambiance
Modern
Key Offerings
Unwind during cocktail hour with a selection of crafted beverages in a chic, contemporary setting.
Reservation
Not required
Cocktail hour

Intercontinental Dubai Festival City By Ihg Location

Dubai Festival City P.O. Box 45777, 36, Dubai, 45777

Explore Dubai

Experience Dubai Festival City

Dubai Festival City

6 minutes' walk

A vibrant destination with shopping, dining, and stunning waterfront views. Ideal for families and couples.

Jameel Arts Centre

15 minutes' walk

Contemporary art exhibitions in a scenic canal-side setting. Features guided tours on select days.

Dubai Festival City Mall

20 minutes' walk

A major shopping hub with international shops, a cinema, and diverse dining options. Enjoy engaging events year-round.

Dubai Dolphinarium

7-minute drive

Home to thrilling dolphin and seal shows. Great choice for families, with occasional free admission days.

Ras Al Khor Wildlife Sanctuary

10-minute drive

A natural haven for birdwatching and wildlife observation, perfect for nature lovers. Entry is free.

Water Sports at Dubai Creek

10-minute drive

Exciting water sports like jet skiing and kayaking available. Rentals and guided tours offered nearby.

Yoga at Dubai Festival City Park

6 minutes' walk

Relaxing outdoor yoga sessions available. Ideal for solo travelers and wellbeing enthusiasts.

Anise

1 minute' walk

Offers a globally inspired buffet with vibrant decor. Suitable for families and guests with dietary preferences.

Belgian Cafe

2 minutes' walk

Casual dining with Belgian specialities and an outdoor terrace. Known for delicious mussels and frites.

Vista Bar & Terrace

1 minute' walk

Stylish bar with stunning skyline views. Signature cocktails and light bites in a relaxed atmosphere.

Black Tap Craft Burgers & Shakes DFC

12 minutes' walk

Famous for craft burgers and over-the-top milkshakes. Family-friendly with a lively atmosphere.

Hard Rock Cafe

6 minutes' walk

Vibrant venue with live music and American classics. Great for all ages with a lively nightlife scene.

Dubai Festival City Mall Cinema

20 minutes' walk

Showcases the latest films in a comfortable setting. Regular family screenings and special events.

Dubai Tennis Stadium

5-minute drive

Host to international tennis tournaments. Check the calendar for events and enjoy a thrilling sports atmosphere.

Tips on navigating the city

City Centre
Dubai 9 min · 3.7 mi
Airports
Dubai Creek SPB (DCG) 10 min · 4.0 mi
Dubai (DXB) 29 min · 11.7 mi
Train
Creek Station 16 min · 4300 ft
Dubai Healthcare City Station 35 min · 1.8 mi
Underground
Creek 16 min · 4300 ft
Al Jadaf 21 min · 1.1 mi
Bus
Bus stop 5 min · 1400 ft

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs AED 120 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Dutch, Czech, Japanese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Afrikaans, PanjabiÂ / Punjabi, Serbian, Tagalog / Filipino

Year renovated:

2007

Number of floors:

Number of rooms:

526

Former name

intercontinental dubai festival city, an ihg hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Intercontinental Dubai Festival City offers spacious rooms, with many guests appreciating the view from their windows. The hotel's location provides convenient access to the Dubai Festival City Mall. Some guests have noted occasional noise from events, but many enjoy the breakfast and find the hotel a good value, especially considering its proximity to shops and attractions.

Show moreShow less

Review score

Based on 2570 verified reviews

9.1 /10

Perfect

91 %

Recommend

Location

9.2/10

Staff

9.0/10

Paid Wi-Fi

7.5/10

Breakfast

8.3/10

Pros

Excellent service

Comfortable room

Good food quality

Free parking

Cons

Slippery bathroom

jordan from germany

Business traveller

king room burj khalifa view

4 nights in November 2025

Reviewed: February 11, 2026

6/10

adequate, but not really good

convenient location mall location sewage smell damp carpets

the location near the mall was convenient.

The room smelled like sewage . I had to ask for someone to check the carpets, as i suspected they were damp.

0 Helpful

Nathaniel from United Kingdom

Premium King Room Club Lounge Access

4 nights in November 2025

Reviewed: February 01, 2026

9/10

open jacuzzi helpful staff

The room had a premium king. It granted club lounge access. I appreciated the helpful staff. They went out of their way to assist me with my requests! The swimming pool also had an open jacuzzi.

THE elevator was not functional for a few days.

0 Helpful

Show more reviews

FAQs

About Intercontinental Dubai Festival City By Ihg

What is the nearest airport to the 5-star Intercontinental Dubai Festival City By Ihg hotel?

Dubai airport lies within 5 km of the 5-star Intercontinental Dubai Festival City By Ihg hotel and is reachable with a 45-minute drive.

Is there free parking in Intercontinental Dubai Festival City By Ihg hotel?

Yes, at Intercontinental Dubai Festival City By Ihg hotel free private parking is provided on site for free.

At what time can I check-out at the Dubai hotel?

You can check out of the Dubai hotel from 12:00 till 12:00.

What payment methods are available in the Intercontinental Dubai Festival City By Ihg hotel?

At the Intercontinental Dubai Festival City By Ihg hotel, guests can pay using American Express, Diners Club, and Discover as well as other payment methods.

What room types does the 5-star Intercontinental Dubai Festival City By Ihg hotel comprise?

The 5-star Intercontinental Dubai Festival City By Ihg hotel provides such room types as Diplomatic Two-Bedroom King Suite, Presidential Two-Bedroom Suite, and One-Bedroom Queen Suite.

Does the 5-star Intercontinental Dubai Festival City By Ihg hotel offer special amenities for people with disabilities?

Yes, the 5-star Intercontinental Dubai Festival City By Ihg hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.

Does the Intercontinental Dubai Festival City By Ihg hotel staff speak foreign languages?

Yes, the staff of the Intercontinental Dubai Festival City By Ihg hotel can help you in PanjabiÂ / Punjabi, Tagalog / Filipino, Bahasa Indonesian, Afrikaans, and Japanese.

Does the 5-star Intercontinental Dubai Festival City By Ihg hotel offer rental services?

Guests will be able to rent cars directly from the 5-star Intercontinental Dubai Festival City By Ihg hotel.

Which facilities does the Intercontinental Dubai Festival City By Ihg hotel provide?

Top locations of the Intercontinental Dubai Festival City By Ihg hotel include a shopping arcade and luggage storage, whereas guests' safety will be ensured with 24-hour security and a luggage locker.

Does the 5-star Intercontinental Dubai Festival City By Ihg hotel feature any spa facilities?

Guests of the 5-star Intercontinental Dubai Festival City By Ihg hotel can relax with a head massage, a couples massage, and a facial massage or aromatherapy, body wraps, and facial treatments offered at a full-service spa and a wellness centre.